Return & Exchange Policy
If you’re unsatisfied with our products, we are happy to accept exchange/refund. Notify us within 3-business day upon receiving your order and send it back to us within 14-business day. We will process with the exchange/refund upon receiving the unsatisfied product. We only accept returns or exchanges on any merchandise that have not altered and have not been worn. We cannot accept returns or exchanges on custom sized dresses or on dresses that have been customized by the designer for you. Shipping costs are non-refundable. For exchange items, re-delivery cost will be charged.
Please follow the steps below for exchange/refund procedure:
1. Contact store@mlmcomputers.co.ukwithin 3 days after received of
products. Failure to do so will not be valid for any refund.
2. We will provide you with the returning address. All mailing expenses all at customer’s own cost. Any item returned without notifying us will not be credited or exchanged.
3. The item must be in brand-new, unworn condition.
4. The item must be return to us within 14 days after we gave out our returning address. Failure to do so will not be valid for exchange/refund.
5. We will issue full refund or exchange after inspection and confirmation. Shipping costs are non-refundable.
6. For exchanging items, re-delivery cost will be charged.
